Krews is a digital systems and AI engineering studio. We build agentic AI, web products and the infrastructure underneath. Then we wire it into your stack and keep it working.
01What Krews does
A small studio of engineers and designers working across the whole stack. We plan it, build it, ship it and keep it running, and nobody else writes the code.
Krews Agent is a managed AI operator built around one company: its SOPs, policies, products, tools and voice. It handles customer service, sales support, concierge, internal support, helpdesk and operations work. We build it, host it and keep tuning it.
Behind the chat window sits your company’s knowledge, rules, memory, tools, retrieval and models, plus the monitoring and maintenance that keep them honest. We build all of it as one system.
Understands
Built, hosted and maintained by Krews
A deployment in the order we build it: who you are, what you know, what must never go wrong, what it can do, and which models do the thinking.
The agent classifies, pulls the relevant policy, calls your systems and checks its own rules before it answers. Every step is traced.
Illustrative runA damaged order, resolved without a queue.
Agents drift when nobody looks after them. We stay on for tuning, monitoring and maintenance for as long as the agent works for you.
continuous
Discover
We read your conversations, SOPs and systems with your team, and write down what a good resolution looks like before anything is built.
Krews handles
03Services
Agentic AI leads, and most projects cross into the rest. Systems usually break at the boundaries between disciplines, so we’d rather own the boundaries too.
We build agents and everything they depend on: retrieval over your own data, tool use with scoped permissions, memory, model routing, tuned adapters and private inference. Then we wire it into your stack, trace every step and keep tuning it in production.
Agentic AI & AI SystemsAgents
Knowledge
Models
Production
Works with vLLM · Open-weight models · Frontier model APIs · PostgreSQL + pgvector · Redis · OpenTelemetry · Python · TypeScript
04Engineering
A short list of tools we know well, and a reason for every choice. These are the decisions we make most often, written the way we write them for clients.
$ cat krews.sh/manifest
This site runs on the same decisions.
05How we work
Seven stages, each ending in something you can open: a brief, a diagram, a commit, a pipeline run. The last stage feeds the first.
Problem
Support volume doubles every season. Most questions are answered in the help centre already.
Who it’s for
Customers mid-order. Support staff at peak.
Success looks like
01 Understand
Conversations with the people involved, a look at the systems that exist, and a clear statement of what success means.
02 Plan
Architecture, scope, sequencing and cost, written down as decisions with their trade-offs.
03 Design
Flows, interfaces and interaction details, prototyped early and tested against real content.
04 Build
Typed, reviewed, tested code in a repository you own, with previews you can click on the whole way.
05 Deploy
Automated pipelines, staged rollouts and a rollback that’s one command away.
06 Measure
Field performance, errors, usage, search data and, for AI systems, traces and evaluations.
// product pages
- export const revalidate = 60
+ export const revalidate = false
+ // purged by tag when a product changes
+ revalidateTag(`product:${id}`)07 Improve
What we measure becomes the next plan. The systems we build keep getting maintained. That’s the point.
06Krews Lab
Agent architectures, internal tools and prototypes we run on ourselves before anyone else. The parts that hold up end up in Krews Agent and client work.
Statuses are literal. Exploring means exploring.
07Work with Krews
An agent for your team, a web product, a search or performance problem, infrastructure, or an idea that needs a plan. We’re early and small on purpose: the people you talk to are the people who build it.
Prefer email? hello@krews.sh